Questions we get a lot
Don't see yours? Ask us.
What do I need to send to get started?
The site address, your layout, the equipment models, the main panel ratings and a set of photos. The full list and the photo checklist are on the How It Works page.
How long does it take?
Usually 2 business days from when we have everything we need. If you need it sooner, choose rush on the order and we'll aim for the next business day.
What happens if the AHJ or utility asks for changes?
Send us their comments through the project and we'll update the drawings. One round of AHJ or utility revisions is included in the price. Changes you decide to make after delivery are billed as an extra revision.
Which jurisdictions do you draw for?
Tell us the AHJ and utility when you order. We draw to the code that AHJ has adopted and its local requirements. If it's one we haven't done before, we look up its requirements before we start, and if something about it is unusual we'll tell you up front.
Do you do battery and backup systems?
Yes. Add the battery details to the order and the storage add-on is included in the price. See pricing.
Do you do commercial jobs?
Yes, priced per job. Send us the details before you order.
Do you provide engineer's stamps?
Stamps aren't part of the plan set price. If your AHJ needs a stamped letter, mark "PE stamp needed" on the order and we'll confirm the cost and timing with you before we start.
Do I need an account?
Yes. Orders, photos, questions and finished plan sets all live in your Expedraft account, so your whole team can see where each job stands. Setting one up takes a couple of minutes.
Is there a monthly fee?
No. You pay per plan set.
How do I ask about a job that's in progress?
Use the chat on that project in your account. It keeps the conversation with the job, so nothing gets lost in email.